Returns & Exchanges
At Headwaymade, we stand by the quality of our products and offer a 30-day return window for items in their original, unused condition. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is always our top priority.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship It Back
Print your prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing